Effective Date: 1 Aug 2024

1. Introduction

Welcome to BioTalk. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the “Services”).

2. Information We Collect

We may collect and process the following types of information:

  • Personal Identification Information: Name, email address, phone number, and other similar contact details.
  • Health Information: Symptoms, medical history, images, and medical reports uploaded by you for diagnosis.
  • Usage Data: Information on how you use our Services, including IP address, browser type, and device information.
  • Payment Information: Credit card details or other payment information when you purchase premium services.

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our Services, including offering personalized health advice.
  • Process your transactions and manage your account.
  • Communicate with you about updates, promotions, and other relevant information.
  • Ensure compliance with legal obligations and protect our legal rights.
  • Conduct research and analytics to enhance user experience.

4. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist us in providing our Services, such as payment processors and hosting providers.
  • Legal Compliance: Government authorities or other parties when required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Objection: Object to processing your data for certain purposes.
  • Data Portability: Request transfer of your data to another service.

To exercise these rights, please contact us at [Your Contact Email].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

8. Children’s Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

BioTalk LLC
hi [at] biotalk [dot] ai